
More than a Shelter.
Embracing and empowering survivors of crisis and trauma.
We are here for you 24/7/365.
24-hour crisis line: 1.800.434.8013.
For urgent, 24-hour assistance with crisis or trauma services, information, or referrals regarding domestic violence, sexual assault, or homelessness, please reach out to us immediately.
Call 830.620.4357. Text 830.310.2199
Our Services
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Case Management
Our case managers work individually with clients and provide goal-focused services with periodic reassessment.
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Crisis Response
Trained advocates are ready to assist you on our 24/7 hotline with urgent support, information, and referrals related to crisis or trauma services, domestic violence, sexual assault, or homelessness.
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Counseling
Licensed counselors assist clients in overcoming victimization effects through individual and group counseling. Support groups for adults and children focus on healthy coping skills and relationships.
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Education & Prevention
We are passionate about prevention through education on domestic violence and sexual assault for civic, educational, and church groups.
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Legal Advocacy
We can assist in preparing protective orders, affidavits, and police reports; offer escorts to law enforcement and criminal justice offices, and aid in completing crime victim's compensation claims.
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Next Step Housing
As shelter residents begin their next phase of healing and success, we offer comprehensive support to secure safe, stable, and sustainable housing.
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Shelter
We provide emergency shelter for survivors of domestic violence and/or sexual assault, as well as women facing homelessness. Residents receive comprehensive services and work toward achieving self-sufficiency.

Hope is within reach. Join our mission.
Our Location
Administrative Offices:
655 Landa St.
New Braunfels, Texas 78130
830.620.4357
Hours
Tuesday - Thursday
9 a.m. - 5 p.m.
Help is available 24/7/365 by calling 1.800.434.8013.
Thrift Shoppe
655 Landa St.
New Braunfels, Texas 78130
830.620.7520
Hours
Tuesday - Saturday
10 a.m. - 6 p.m.
The Donation Station is located at the Thrift Shoppe and accepts item donations Tuesday through Saturday, 10 a.m. to 4 p.m.
Our Affiliates
Survivor